5.4. Payneteasy internal errors

Error id Error message Error type Filter error code
1 MALFORMED_REQUEST INTERNAL  
2 INVALID_CONTROL_CODE INTERNAL  
3 MERCHANT_CONTROL_KEY_NOT_FOUND INTERNAL  
4 ENDPOINT_ID_NOT_SPECIFIED INTERNAL  
5 ERROR_PARSING_ENDPOINT_ID INTERNAL  
6 ILLEGAL_STATE_FOR_RETURN INTERNAL  
7 MERCHANT_NOT_FOUND INTERNAL  
8 BAD_CREDIT_CARD_NUMBER INTERNAL  
9 BAD_CREDIT_CARD_CVV INTERNAL  
10 NO_CARD_PRINTED_NAME INTERNAL  
17 LANGUAGE_NOT_FOUND_BY_CODE INTERNAL  
101 ORDER_NOT_FOUND INTERNAL  
102 INTERNAL_ERROR INTERNAL  
103 CREATE_ORDER_ERROR INTERNAL  
104 SESSION_VALIDATION_ERROR INTERNAL  
105 CARD_NUMBER_ERROR INTERNAL  
106 SESSION_STATUS_ERROR INTERNAL  
107 WRONG_REVERSAL_AMOUNT INTERNAL  
108 RETURN_AMOUNT_REQUIRES_CURRENCY INTERNAL  
109 PARTIAL_REVERSAL_NOT_SUPPORTED INTERNAL  
111 ALREADY_CAPTURED INTERNAL  
112 CAPTURE_ALREADY_STARTED INTERNAL  
114 WRONG_CAPTURE_AMOUNT INTERNAL  
115 CAPTURE_AMOUNT_REQUIRES_CURRENCY INTERNAL  
116 PARTIAL_CAPTURE_NOT_SUPPORTED INTERNAL  
117 ACKNOWLEDGEMENT_CALL_NETWORK_ERROR INTERNAL  
118 ACKNOWLEDGEMENT_CALL_ERROR INTERNAL  
119 ACKNOWLEDGEMENT_INVALID_RESPONSE INTERNAL  
120 ACKNOWLEDGEMENT_VALIDATION_ERROR INTERNAL  
121 CARD_DATA_NOT_FOUND INTERNAL  
122 CARD_DATA_RETRIEVAL_ERROR INTERNAL  
123 INVALID_CALLBACK_URL INTERNAL  
501 PAYMENT_FORM_CANCELED INTERNAL  
1001 ERROR_CREATING_ORDER_INFO INTERNAL  
1002 ERROR_CREATING_TRANSACTION INTERNAL  
1003 CREATE_TRANSACTION_ERROR INTERNAL  
1004 CREATE_SESSION_ERROR INTERNAL  
1005 PROCESSING_EMPTY_GATES_LIST INTERNAL  
1006 FILTERING_IS_FAILED INTERNAL  
1007 CHECKING_IS_FAILED INTERNAL  
1008 SECURE_3D_FAILED INTERNAL 1050
1009 RANDOM_SUM_CHECK_FAILED INTERNAL 1051
1010 PHONE_CHECK_FAILED INTERNAL 1057
1011 RANDOM_SUM_CHECK_CANCELLED INTERNAL  
1012 PHONE_CHECK_CANCELLED INTERNAL  
1013 SYSTEM_UNAVAILABLE INTERNAL  
1014 CARDNO_ENROLLED_CHECK_FAILED INTERNAL 1058
1015 SECURE_3D_TIMEOUT INTERNAL  
1016 MPI_STATUS_CHECK_FAILED INTERNAL 1059
1017 ECI_STATUS_CHECK_FAILED INTERNAL 1060
1018 CAVV_STATUS_CHECK_FAILED INTERNAL 1061
1019 GATE_DESCRIPTOR_CHECK_CANCELLED INTERNAL  
1020 GATE_DESCRIPTOR_CHECK_FAILED INTERNAL 1062
1021 RAPIDA_BALANCE_CHECK_FAILED INTERNAL  
2001 PROCESSOR_BAD_MESSAGE INTERNAL  
2002 PROCESSOR_CONNECT_TIME_OUT INTERNAL  
2003 PROCESSOR_GATE_IO_ERROR_ON_RESPONSE INTERNAL  
2004 PROCESSOR_CAN_NOT_GET_EXTERNAL_ID INTERNAL  
2005 PROCESSOR_OR_GATE_NOT_CONFIGURED_PROPERLY INTERNAL  
2006 PROCESSOR_ERROR_ON_GATE INTERNAL  
2007 PROCESSOR_NETWORK_PROBLEM INTERNAL  
2008 PROCESSOR_INTERNAL_ERROR INTERNAL  
3001 PROCESS_CALLBACK_UNKNOWN_RESULT_TYPE INTERNAL  
3002 PROCESS_CALLBACK_NOT_VERIFIED INTERNAL  
10000 Transaction was declined INTERNAL  
N/A project disabled INTERNAL  
N/A traffic disabled INTERNAL  
N/A end point disabled INTERNAL  
N/A merchant disabled INTERNAL  
N/A gate not found INTERNAL  
N/A zero weights INTERNAL  
N/A native rebill support check failed INTERNAL  
N/A Gate recurrent processor mismatch INTERNAL  
N/A Gate recurrent mid mismatch INTERNAL  
10002 Credit card blacklisted FILTER 1022
10003 End point limit is reached. Transaction can be processed only tomorrow. FILTER 1014
10004 End point limit is reached. Transaction can be processed only next month. FILTER 1015
10010 Client has bought this item already. FILTER 1018
10011 Client (card) has bought this item already during period. FILTER 1020
10012 Client (bin and e-mail) has bought this item already during period. FILTER 1021
10024 To many card numbers from one IP and e-mail FILTER 1034
10025 Customer e-mail, IP and holder filtered FILTER 1035
10029 Credit card issuer blacklisted FILTER 1039
10030 IP address blacklisted FILTER 1040
10031 Email blacklisted FILTER 1041
10067 Destination credit card blacklisted FILTER 1077
10068 Email blacklisted FILTER 1078
10069 Destination blacklisted FILTER 1079
10094 Credit card blacklisted FILTER 1104
10095 Destination credit card blacklisted FILTER 1105
10096 IP address blacklisted FILTER 1106
10097 Email blacklisted FILTER 1107
10098 Destination blacklisted FILTER 1108
10106 Merchant daily total limit reached FILTER 1116
10107 Merchant monthly total limit reached FILTER 1117
10108 Merchant daily 3D-Secure limit reached FILTER 1118
10109 Merchant monthly 3D-Secure limit reached FILTER 1119
10110 Merchant daily non 3D-Secure limit reached FILTER 1120
10111 Merchant monthly non 3D-Secure limit reached FILTER 1121
10116 Merchant daily total limit for processor reached FILTER 1126
10117 Merchant monthly total limit for processor reached FILTER 1127
10118 Merchant daily 3D-Secure limit for processor reached FILTER 1128
10119 Merchant monthly 3D-Secure limit for processor reached FILTER 1129
10120 Merchant daily non 3D-Secure limit for processor reached FILTER 1130
10121 Merchant monthly non 3D-Secure limit for processor reached FILTER 1131
10125 Destination credit card issuer blacklisted FILTER 1135
10128 Total filter score reached threshold (100) FILTER 1138
10130 Merchant daily payout limit reached FILTER 1140
10131 Merchant monthly payout limit reached FILTER 1141
10132 Merchant daily payout limit for processor reached FILTER 1142
10133 Merchant monthly payout limit for processor reached FILTER 1143
10134 Limit reached FILTER 1144
15027 Customer e-mail blacklisted for gate FILTER  
15028 Customer fingerprint blacklisted for gate FILTER  
15029 Customer ip-address blacklisted for gate FILTER  
15030 Customer purpose blacklisted for gate FILTER  
15031 Destination card number blacklisted for gate FILTER  
15032 E-mail domain blacklisted for gate FILTER  
15033 Source card number blacklisted for gate FILTER  
15034 Gate loyal customer e-mail check failed FILTER  
15035 Gate loyal customer purpose check failed FILTER  
15036 Gate loyal destination card number check failed FILTER  
15037 Gate loyal source card number check failed FILTER  
15038 Destination card bin blacklisted for processor FILTER  
15039 Destination card country blacklisted for processor FILTER  
15040 Source card bin blacklisted for processor FILTER  
15041 Source card country blacklisted for processor FILTER  
10001 Duplicate request FILTER 1007
10090 Visa rules violation for preauthorized transaction(DELAY) FILTER 1100
10135 PSP rules violation for no CVV transaction(CANCEL) FILTER 1145
10136 PSP rules violation for no CVV transaction(PICKUP) FILTER 1146
15060 Transaction amount is less than gate min allowed amount FILTER  
15019 Transaction amount is greater than gate max allowed amount FILTER  
15062 Billing country blacklisted for gate FILTER  
15063 IP-address country blacklisted for gate FILTER  
15064 Destination card country blacklisted for gate FILTER  
N/A end point balance reached FILTER  
N/A all mid limits have been reached FILTER  
N/A gate skipped in chain for card and error message FILTER  
N/A gate skipped in chain for card and error FILTER  
N/A Source card country blacklisted for processor FILTER  
N/A Reached processing limits capacity please contact your account manager FILTER  
N/A Reached balance limits capacity please contact your account manager FILTER  
N/A all gates were filtered out FILTER  

Besides the mentioned errors, handling of system filter codes and text messages should be implemented. Full list of such filters can be found on Transaction Filters

* each acquirer has its own error codes list, ask your manager to provide you error codes of the exact acquirer that will be used in Live mode